Building Trust and Leadership Capability Within a Large CCRC

Westminster Canterbury is an award-winning continuing care retirement community (CCRC).

Situation

Executive leaders asked AIMM Consulting to help them evaluate leaders and build leadership capacity at this rapidly expanding facility.

How AIMM helped

Through a series of organization assessment and development initiatives we examined leader and employee opinions and created venues for safe and open communication. Our initial goal was to help the organization build a foundation of trust between leaders and employees, boosting performance at all levels via constructive engagement, conflict, and truth telling. A second goal was to provide the organization with a viable leadership development system to infuse the organization with top-graded leadership talent.









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